Hire a Tax Professional To Represent You Before the IRS
Recently a concerned taxpayer emailed us and asked: “Should I hire a tax professional to represent me before the IRS and state taxing authorities?” We thought, this is a great question and the answer is worthy of sharing with our blog readers.
There have been many radio shows and published articles by Consumer Advocates warning you to beware of companies claiming to be able to fix your tax problems or make your tax debt disappear. You might have heard these “too good to be true” messages on the radio and TV – promising to defend you against those big bad bullies at the IRS!
While it is true the IRS can make your life miserable, some tax representation companies make it sound as though only they can fix your problem while in reality many of these are firms who often times make your situation worse. How can they make it worse? By promising you unrealistic outcomes, charging exorbitant fees and not doing the work you hire them to do.
Some of the most recent public displays and worst offenders of the dishonest practices in this industry are guilty of misrepresenting their ability to provide tax relief or reduce their tax bills for thousands of customers. Another dishonest practice some of these firms employ are training their staff who answers the phone not to find out the problem but rather to use heavy handed sales tactics and make unrealistic promises in order to fool the customers into paying thousands of dollars in advance fees. Unfortunately, again, in most cases they take the money but don’t deliver the services and help they are promising.
Unfortunately, these examples come on the heels of thousands of consumers giving millions of dollars to companies that have turned out to not care as much about the tax problem as they care about lining their pockets with the little money these taxpayers had left. Don’t get caught in this same trap others have gotten caught in. There are some very reputable tax professionals who can help you resolve tax problems and in some instances can help reduce your tax liability. Some red flags to watch for, spot a scam and separate the reputable firms from the scams are:
- Large upfront fees and high-pressure sales tactics. Consumers who call for an advertised “free consultation” often experienced obtaining few details of how the company could help them without first being pressured to pay an upfront fee. One of the excuses used is when consumers request an explanation of services and fees in writing that they could not generate any documents until the fee was paid.
- Another tactic to watch out for is their refusal or heavy pressure to meet by phone rather than a face-to-face consultation.
- The next scam tactic to be aware of is promising unrealistic results or guaranteeing the outcome of your situation. While there are legitimate IRS programs for taxpayers who cannot pay, only the IRS can determine whether you qualify for that relief and ultimately it is up to the IRS to agree to grant the various reliefs. While there are laws in place as to the various relief options such as an Offer in Compromise, Installment Agreements, Innocent Spouse or Injured Spouse, Penalty Abatements, Audit Representation and Audit Reconsideration, the interpretation of the law based on each individual case can vary greatly and any firm who offers a “guaranteed outcome” is more than likely not on the up and up.
In the past several years we have seen more and more tax-settlement companies that have flourished due to the downturn in the economy, housing market and the increased efforts made by the taxing authorities to collect taxes to make up for the shortfall in the budget. Sadly, though, there have been many desperate vulnerable people who have fallen victim to the unscrupulous tax relief firms who have only ended up in a worse situation than they started with.
If you are an individual or business with tax problems do your homework. Make sure you are hiring a reputable firm who takes you and your problem seriously. If you are looking to hire a tax professional to represent your rights check out their experience and reputation. Are they local and willing to meet with you face to face? What is their area(s) of specialty? Do they have trained staff ready and willing to deliver excellent customer service and care about you as a client? If you already have a tax professional such as a Tax Attorney, CPA or Enrolled Agent preparing your returns ask them first. It may be a simple matter they can help you with. If not, they can refer you to a CPA, EA or Tax Attorney who they know and trust that deal with IRS and State tax problems and will help you and be honest with you. If you feel you have been treated unfairly when trying to take care of it on your own you can always contact the local Taxpayer Advocate Service again locations posted on the IRS website.
Sometimes you can handle something simple on your own. However, there are legitimate times you should seriously consider hiring representation. As an individual, it is one thing to treat a cold on your own, however, you would never consider performing brain surgery on yourself! It is the same line of thinking when you represent yourself when dealing with the IRS or state taxing authorities. Tax problems are too serious to handle on your own, hire a well-trained and versed tax professional such as a Tax Attorney, CPA, or Enrolled Agent who has in-depth knowledge and experience in the area of your specific problem.










